Due to the nature of digital products (video courses and virtual services), all purchases are generally non-refundable.
1. Eligibility for Refund
Refunds may be considered only under the following conditions:
- Duplicate or accidental payment
- Verified technical issue preventing course access, which cannot be resolved within a reasonable time
2. Non-Refundable Situations
Refunds will not be granted for:
- Change of mind after purchase
- Partial or full consumption of course content
- Failure to complete the course
3. Refund Processing Time
Approved refunds will be processed within 7–10 working days through the original payment method.
4. Request Procedure
All refund requests must be submitted with valid proof of purchase.